UK Delivery

Standard UK delivery (2-5 working days) - £2.95 or FREE with orders over £30. The £30 must be spent on products only.

Next Day Delivery UK (Mainland) - £5.95 - Order by 12 noon and receive your order the next working day. Excludes Northern Ireland, Republic of Ireland, Scottish Highlands and Islands, Isle of Man, Scilly Isles and Channel Islands.

Unfortunately, we can’t process or deliver your orders on a Saturday, Sunday or Bank Holiday.

For example, if you place an order on Friday afternoon, this will be received and dispatched on Monday for delivery on Tuesday.

The Americas & Canada

US Standard Shipping (2-5 business days) - $9.95 or FREE with orders over $50 USD.

Please be advised we cannot ship HAZ items to a PO Box, you will need to input a physical address.

For any country not listed we can help! Please contact us with your shipping address and we will respond within 48 hours at hello@nailsinc.com

We apologise that we are currently unable to ship to Alaska, Brazil, Mexico or Hawaii due to high shipping costs of shipping nail polish to these states - if you would like to enquire on shipping rates then please contact our customer service team. Please note we are unable to deliver on Bank Holidays. Orders will be shipped via FedEx.

Unfortunately we can no longer ship to Canada.

Europe

Belgium, France, Germany, Luxembourg & Netherlands - Standard Shipping (2 working days) - €14.90

Austria, Denmark & Switzerland - Standard Shipping (3-7 working days) - €17.39

Czech Republic, & Slovakia - Standard Shipping (3-4 working days) - €19.87

Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden - Standard Shipping (3-4 working days) - €23.59

Bosnia, Iceland NON DGN only as the Journey is part air, Latvia, Lithuania, Norway, Bulgaria, Serbia, Romania & Greece - Standard Shipping (4-6 working days) - €34.78

Russia Federation - Standard Shipping (3-4 working days) - €81

Canary Islands - Standard Shipping (3-5 working days) - €85.57

Please note that we are unable to deliver on Bank Holidays. Orders will be shipped via DPD or Post Office.

UK & Europe

If you wish to return an order (or items from your order) purchased from Nailsinc.com, you may do so within 30 days to our Head Office from the day you receive the goods and we will refund you in full (excluding any delivery charges) via the original payment method used. An email will be sent confirming the refund.

It will be your responsibility to cover the cost of returning the goods and also ensuring that the goods are adequately packed. Please ensure you obtain a proof of postage when you return the goods to us. You should retain your Proof of Postage in order to provide proof to us that you have returned the products, in the unlikely event that we do not receive the returned parcel. We recommend you ship via a traceable service to ensure successful delivery.

If:

1. The product delivered is not what you ordered (including any Substitute Products), or does not correspond with its description OR
2. The product delivered is damaged

Nails Inc will, at its discretion, deliver to you a replacement product or refund to you the price paid and your reasonable costs of returning the products.

Please send it to Nails Inc, 3rd Floor, 19-23 Grosvenor Hill, London, W1K 3QD with a copy of your original delivery note, your order number, contact details and if you would like a refund or an exchange.

Please refer to our Terms and Conditions for more information.

USA

If you wish to return an order (or items from your order purchased) from Nailsinc.com you may do so within 30 days from the day you receive the goods and we will refund you in full (excluding any delivery charges) via the original payment method used. An email will be sent confirming the refund. It will be your responsibility to cover the cost of returning the goods and also ensuring that the goods are adequately packed.

If:

1. The product delivered is not what you ordered (including any Substitute Products), or does not correspond with its description OR
2. The product delivered is damaged

Nails Inc will, at its discretion, deliver to you a replacement product or refund to you the price paid and your reasonable costs of returning the products.

Please send it to Nails Inc USA c/o DA Distribution Alternatives, 6870 21st Avenue South, Lino Lakes, Minnesota, 55038 with a copy of your original delivery note, your order number, contact details and if you would like a refund or an exchange.

Please refer to our Terms and Conditions for more information.

Only one promotion code is valid per order and it can’t be used with any other promotion. Promotion codes are only valid against full-priced items. Promotion codes are applied at the checkout. If you are still unsure about the nitty gritty send us an email to hello@nailsinc.com if you have any problems and we will try our hardest to figure it out.

Discounts & free gifts with purchase are only valid on full priced items unless stated otherwise, subject to availability. Nails Inc reserves the right to cancel promotion at any time due to technical error or unforeseen problems. Offers cannot be combined unless stated otherwise. No substitutes or cash equivalents. No adjustments can be made on prior sales. We reserve the right to cancel any order due to ineligible use of code.

We love our furry friends and are 100% cruelty-free so we do NOT test on animals. We are also a 100% vegetarian brand working towards being 100% vegan.

Simply pull the cap upwards to reveal the screw-top. Rotate the screw-top anticlockwise to release the brush.

Our nail polish lasts 24 months from the first open. Please make sure you screw the top securely when you have finished your mani/pedi to prevent the polish from oxidising.

Don’t worry, this is natural so long as your polish is in date. Shake it to wake it, the metal balls will re-mix the polish for you.

Buy it. Love it. Pay for it.

Step 1 - Select Klarna 'Pay Later' at checkout

Step 2 - Enter a few personal details - name, email, postcode and DOB. No card information required!

Step 3 - Complete the purchase and your items will be shipped

Step 4 - Receive payment instructions from Klarna via email (make sure you also check your junk!)

Step 5- Enjoy your good and pay when you're ready!

You can review your latest buys and settle your monthly statement at any time by logging in at www.klarna.com or by downloading the Klarna app. If you need further assistance you can contact Klarna’s customer care team for free.

Klarna Local number: 0203 0050 833

Klarna Freephone number: 0808 1893 333

Come join us – send an enquiry to hello@nailsinc.com

We are always looking for new faces to represent the brand and always on the scout for sparkling new social content - send us an email to press@nailsinc.com

We are always looking for collaboration opportunities - send an email to press@nailsinc.com

We are bursting with ideas for corporate gifting, for an A* manis and pedis in our flagship store in Selfridges to beauty product bundles and gift vouchers - We will be happy to help you choose the right gift to suit you and your clients, plus we can arrange special discounts when making large orders. Please send us an email to hello@nailsinc.com