Contact Us

Dear valued Nails inc/Incredible customer,

We are working as quickly as possible to get your orders out to you and we appreciate that during these uncertain times a little treat to yourself or a loved one is a much needed pick me up.

Please bare with us we will get your orders shipped asap.

Stay well and safe.

Much love,

Thea Green

Founder – Nails inc/Incredible

We're here to help answer your questions about Nails inc


For all enquiries please email 

Alternatively you can also reach us on 0207 529 2340

Or write to us at Customer Service, 19-23 Grosvenor Hill, London, W1K 3QD


We aim to respond to all queries within 48 hours, Monday to Friday 9am - 5.30pm. Please note the Customer Service team are not available Monday - Friday between 12-2, weekends, bank holidays and other main holidays. Please also be aware over key promotional and seasonal periods, response times may be slower.