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Or write to us at Customer Service, 19-23 Grosvenor Hill, London, W1K 3QD
We aim to respond to all queries within 48 hours, Monday to Friday 9am - 5.30pm. Please note the Customer Service team are not available Monday - Friday between 12-2, weekends, bank holidays and other main holidays. Please also be aware over key promotional and seasonal periods, response times may be slower.