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Dear valued Nails.INC / INC.redible customer,

We just want to say a big thank you and let our INC.redible community know we are working around the clock to process your orders in the safest way possible, ensuring all conditions and regulations are met for our hero warehouse staff.

This said, the backlog of beauty treats are being shifted as we speak and you’ll receive your orders in no time.

So once more, thank you for your patience during this time we really appreciate it.

Much love,

Thea Green

Founder – Nails.INC / INC.redible

We're here to help answer your questions about Nails inc


For all enquiries please email 

Alternatively you can also reach us on 0207 529 2340

Or write to us at Customer Service, 19-23 Grosvenor Hill, London, W1K 3QD


We aim to respond to all queries within 48 hours, Monday to Friday 9am - 5.30pm. Please note the Customer Service team are not available Monday - Friday between 12-2, weekends, bank holidays and other main holidays. Please also be aware over key promotional and seasonal periods, response times may be slower.